Terms of Service.

These Terms of Service ("Agreement") govern the use of the cleaning services provided by Prideful Pristine Cleaning Services ("we," "our," or "us"). By scheduling our services, donating, or using our website, you agree to these terms.

1. Services Provided

We offer cleaning services, including general cleaning, deep cleaning, and specialized services (such as ceiling fan and light fixture cleaning) to residents in Tyler, TX, and surrounding areas. Services are offered based on availability and eligibility.

2. Eligibility for Free or Reduced Services

Free or reduced cleaning services are available based on qualification and are not guaranteed. Eligibility will be assessed on a case-by-case basis. We reserve the right to deny or modify services for any individual based on specific needs or requirements.

3. Scheduling and Appointments

  • Services are scheduled through our website or by direct contact with our team.

  • We offer a free consultation before any cleaning services are provided to discuss your needs and ensure that we can accommodate them.

  • Once a cleaning appointment is scheduled, it is your responsibility to ensure access to the service location and provide any necessary information.

4. Payments and Donations

  • Clients are responsible for paying for cleaning services at the agreed-upon rates unless qualifying for a free or reduced rate.

  • Donations to our cause can be made through the donation page on our website. All donations are final and non-refundable.

  • We reserve the right to adjust prices or offer discounts based on specific promotions or situations.

5. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee.

6. Client Responsibilities

Clients are responsible for ensuring that the property is accessible and safe for our cleaning team. You are required to inform us of any special requirements or concerns before our team arrives.

7. Liability

  • We are committed to providing high-quality cleaning services, but we cannot be held responsible for any pre-existing damages to property, items, or structures in the home.

  • We will take care to avoid damage to your property, but in the event of accidental damage, we will work with you to address the issue appropriately.

8. Termination of Service

We reserve the right to terminate services at any time if we determine that the service cannot be provided or if a client is abusive, uncooperative, or in violation of any part of this Agreement.

9. Privacy

Your privacy is important to us, and we are committed to protecting your personal information as outlined in our Privacy Policy.

10. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. All changes will be posted on our website. Continued use of our services after such changes constitutes your acceptance of the revised terms.

11. Governing Law

This Agreement shall be governed by the laws of the State of Texas. Any disputes related to these Terms shall be handled in the appropriate courts located in Tyler, Texas.

12. Contact Us

For questions about these Terms of Service, please contact us at:

Prideful Pristine Cleaning Services
pridefulpristinecleaning@gmail.com